| MAKE THE RIGHT CALL—When to Call 911 for Medical Assistance
DC Fire/EMS is committed to serving everyone in the District of Columbia. Use this information to help you know when to call 911. We want you to Make the Right Call.
Call 911 immediately for every True Medical Emergency when someone is badly hurt, suddenly sick, or anytime someone’s life is in danger. If you are ever in doubt that someone is having a True Medical Emergency, you should call EMS by dialing 911.
Each year DC Fire/EMS responds to more than 100,000 calls for emergency medical assistance. Calling EMS in non-emergencies stresses the system and makes it harder for EMS personnel to do their job.
Every call is important, but not all calls are True Medical Emergencies. For non-emergencies, call 311.
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